Information Technology
CompTIA A+ (Core 1 & 2)
The is a practical IT support and technical fundamentals program designed to develop essential skills in computer…
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The is a practical IT support and technical fundamentals program designed to develop essential skills in computer hardware, operating systems, networking, troubleshooting, security, and IT support. Participants gain hands-on knowledge of installing, configuring, maintaining, and troubleshooting computers, devices, networks, and operating systems while developing skills aligned with the CompTIA A+ Core 1 and Core 2 certification objectives.
What Will You Learn?
- Explain fundamental concepts of computer hardware, software, and IT infrastructure.
- Install, configure, upgrade, and troubleshoot desktop and laptop computers.
- Install and manage operating systems and system utilities.
- Configure networks, wireless connections, and network devices.
- Troubleshoot hardware, software, and connectivity problems.
- Configure and support printers, mobile devices, and other peripherals.
- Understand virtualization and cloud computing concepts.
- Apply fundamental cybersecurity, access control, and data protection practices.
- Follow professional IT support, documentation, safety, and troubleshooting procedures.
- Build practical skills for roles as IT Support Technician, Help Desk Technician, Desktop Support Technician, Technical Support Specialist, and Junior IT Technician.
Course Curriculum
Hardware Fundamentals
Operating System Fundamentals
Networking and Security Fundamentals
Networking Technologies
Optimizing and Maintaining Microsoft Windows
Supporting Mobile Digital Devices
Installing and Configuring Networking Capabilities
Customized Client Environments
Safety and Operational Procedures
Working With Other Operating Systems
Installing and Configuring Microsoft Windows
Managing Data Storage
Managing System Components
Installing and Configuring Peripheral Components
Supporting Display Devices
Supporting Printers and Multifunction Devices
Security Threats, Vulnerabilities, and Controls
Troubleshooting System-Wide Issues
Implementing Security Controls
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